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All posts from: July 2017

GDPR is coming – how can your business benefit?

Posted by: Shannon Dority Mon, 24 Jul 2017

As the 25 May 2018 deadline approaches, businesses face significant challenges to ensure their customer data, systems and processes comply with the more stringent regulation. However, for true customer-centric organisations, the new responsibilities will trigger long-term benefits of increased customer engagement, loyalty, and revenue growth.

Boat International completes migration onto ADvance customer data platform

Posted by: Shannon Dority Tue, 18 Jul 2017

New client, Boat International Media, has completed its move onto ADvance to provide a full subscription management, customer services and fulfilment bureau operation.

Making sure the customer (experience) is always right

Posted by: Shannon Dority Fri, 7 Jul 2017

The digital revolution has radically changed the relationship between consumers and businesses by creating a world where a competitor is never more than a click away. So consistently delivering a positive customer experience – both online and offline – is fundamental to commercial success.

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