When the new website launched at 8 a.m. on 18th August 2016, there were zero non-member registrations. There are now over 16,000, who have registered with Chemistry World providing details such as professional sector, job type and country of residence in exchange for valuable content. Read on and download the case study to find out how RSC are using this to their advantage Download ...
New client, KHL Group, has adopted the Webvision Cloud CXM platform to improve global customer engagement, including a construction industry portal and two standalone sites that are published in Spanish and Portuguese.
As the 25 May 2018 deadline approaches, businesses face significant challenges to ensure their customer data, systems and processes comply with the more stringent regulation. However, for true customer-centric organisations, the new responsibilities will trigger long-term benefits of increased customer engagement, loyalty, and revenue growth.
New client, Boat International Media, has completed its move onto ADvance to provide a full subscription management, customer services and fulfilment bureau operation.
The digital revolution has radically changed the relationship between consumers and businesses by creating a world where a competitor is never more than a click away. So consistently delivering a positive customer experience – both online and offline – is fundamental to commercial success.