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All posts tagged: customer experience management

HSJ wins at the AOP Digital Publishing Awards 2017

Posted by: Shannon Dority Thu, 29 Jun 2017

Webvision client HSJ continues to prove the strength of the platform, taking home the Best Online Media Property / Brand B2B Award– Congratulations!

Webvision Cloud: Transforming Cabinet Maker’s Business Model

Posted by: Shannon Dority Tue, 27 Jun 2017

A review of the business in 2012 highlighted an attrition rate of about 5% per annum in revenue from both advertising and print subscriptions. To arrest this, Cabinet Maker expanded into digital publishing, trying three different content management systems over a number of years. Download Case ...

Driving new business through Salesforce CRM and ADvance integration

Posted by: Shannon Dority Fri, 9 Jun 2017

Healthcare publisher Cogora is looking to gain a crucial commercial edge by better understanding its customers and using data to drive improved sales and engagement. At the heart of this strategy is the integration between Abacus’ customer experience platform and Cogora’s Salesforce CRM.

PPA Awards 2017 shortlist announced

Posted by: Shannon Dority Mon, 8 May 2017

We are delighted to announce that many of our clients have been nominated.

IBC365 launches new information service on Webvision Cloud

Posted by: Shannon Dority Fri, 5 May 2017

New client, International Broadcasting Convention (IBC), has adopted the Webvision Cloud CXM platform for a new information service – IBC365– to support the vast community of broadcast media professionals that attends the industry-leading IBC show, now in its 50th year, in Amsterdam every September.