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Tag : single customer view

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  • GDPR

    GDPR is coming – how can your business benefit?

    Blogs Mon, 24 Jul 2017

    As the 25 May 2018 deadline approaches, businesses face significant challenges to ensure their customer data, systems and processes comply with the more stringent regulation. However, for true customer-centric organisations, the new responsibilities will trigger long-term benefits of increased customer engagement, loyalty, and revenue growth.

  • Boat International logo

    Boat International completes migration onto ADvance audience engagement platform

    Blogs Tue, 18 Jul 2017

    New client, Boat International Media, has completed its move onto ADvance to provide a full subscription management, customer services and fulfilment bureau operation.

  • cxm index

    Making sure the customer (experience) is always right

    Blogs Fri, 7 Jul 2017

    The digital revolution has radically changed the relationship between consumers and businesses by creating a world where a competitor is never more than a click away. So consistently delivering a positive customer experience – both online and offline – is fundamental to commercial success.

  • cm casestudy index

    Webvision Cloud: Transforming Cabinet Maker’s Business Model

    Blogs Tue, 27 Jun 2017

    A review of the business in 2012 highlighted an attrition rate of about 5% per annum in revenue from both advertising and print subscriptions. To arrest this, Cabinet Maker expanded into digital publishing, trying three different content management systems over a number of years. Download Case ...

  • cogora index

    Driving new business through Salesforce CRM and ADvance integration

    Blogs Fri, 9 Jun 2017

    Healthcare publisher Cogora is looking to gain a crucial commercial edge by better understanding its customers and using data to drive improved sales and engagement. At the heart of this strategy is the integration between Abacus’ customer experience platform and Cogora’s Salesforce CRM.

  • ibc index

    IBC365 launches new information service on Webvision Cloud

    Blogs Fri, 5 May 2017

    New client, International Broadcasting Convention (IBC), has adopted the Webvision Cloud CXM platform for a new information service – IBC365– to support the vast community of broadcast media professionals that attends the industry-leading IBC show, now in its 50th year, in Amsterdam every September.

  • 10 million index

    ADvance passes 10m individual user records

    Blogs Thu, 9 Mar 2017

    ADvance, Abacus e-Media’s unique audience management platform, passed a significant milestone in February when the number of individual users managed by the platform exceeded the 10 million mark for the first time.

  • jc index

    Jewish Chronicle migrates onto ADvance with Social Sign On integration

    Blogs Wed, 25 Jan 2017

    New client, Jewish Chronicle (JC), has completed the move of their weekly newspaper onto our ADvance platform.

  • The Law Gazette

    Law Society Gazette relaunches website using responsive web design

    Blogs Thu, 12 Jan 2017

    Abacus has helped client Law Society Gazette relaunch their weekly society magazine website with a fully responsive design. Mobile traffic was up 15% in the first week.

  • Cabinet Maker

    Cabinet Maker relaunches new site on Webvision Cloud platform

    Blogs Tue, 4 Oct 2016

    New client, the 136 year old weekly publication Cabinet Maker, has become the first to go live on our new CXM platform with a fully responsive redesign.

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