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Tag : customer experience management

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  • cxm index

    Making sure the customer (experience) is always right

    Blogs Fri, 7 Jul 2017

    The digital revolution has radically changed the relationship between consumers and businesses by creating a world where a competitor is never more than a click away. So consistently delivering a positive customer experience – both online and offline – is fundamental to commercial success.

  • ppa winners 2017 index

    Abacus clients win top prizes at the PPA Awards 2017

    Blogs Fri, 30 Jun 2017

    For the ninth year running, Abacus clients have scooped the top awards at the PPA at the Grosvenor Hotel.

  • hsj aop 2017 index

    HSJ wins at the AOP Digital Publishing Awards 2017

    Blogs Thu, 29 Jun 2017

    Webvision client HSJ continues to prove the strength of the platform, taking home the Best Online Media Property / Brand B2B Award– Congratulations!

  • cogora index

    Driving new business through Salesforce CRM and ADvance integration

    Blogs Fri, 9 Jun 2017

    Healthcare publisher Cogora is looking to gain a crucial commercial edge by better understanding its customers and using data to drive improved sales and engagement. At the heart of this strategy is the integration between Abacus’ customer experience platform and Cogora’s Salesforce CRM.

  • ppa 2017 index

    PPA Awards 2017 shortlist announced

    Blogs Mon, 8 May 2017

    We are delighted to announce that many of our clients have been nominated.

  • ibc index

    IBC365 launches new information service on Webvision Cloud

    Blogs Fri, 5 May 2017

    New client, International Broadcasting Convention (IBC), has adopted the Webvision Cloud platform for a new information service – IBC365– to support the vast community of broadcast media professionals that attend the industry-leading IBC show, now in its 50th year, in Amsterdam every September.

  • aop digital publishing awards 2017

    HSJ makes the AOP Digital Publishing Awards 2017 Shortlist

    Blogs Sat, 1 Apr 2017

    The awards celebrate best practice and talent development in the digital publishing sector. We are happy to announce that our clients have been nominated for their work.

  • 10 million index

    ADvance passes 10m individual user records

    Blogs Thu, 9 Mar 2017

    ADvance, Abacus’ unique audience management platform, passed a significant milestone in February when the number of individual users managed by the platform exceeded the 10 million mark for the first time.

  • bma 2017 index

    Webvision Cloud makes the British Media Awards 2017 shortlist

    Blogs Thu, 16 Feb 2017

    The awards highlight the best in the business across the entire media industry. We are delighted to announce that our Webvision Cloud Digital Experience Platform has been shortlisted for Technology Provider of the Year.

  • Native advertising

    Building a Native Advertising strategy

    Blogs Wed, 7 Dec 2016

    Digital advertising is at a crossroads. With site owners under pressure to deliver ever-higher impressions on the back of diminishing yields, digital display has become commoditised.