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All posts tagged: customer experience management

Non-member engagement – beyond your traditional members

Posted by: Shannon Dority Wed, 27 Apr 2016

Ian Eckert spoke at MEMX 2016 about how the digital revolution is impacting both the extent & expectations of the audience for member organisations and how this opens up new and exciting commercial opportunities.

Abacus launch new Customer Experience Platform

Posted by: Ian Eckert Fri, 15 Apr 2016

Cutting-edge technology used to create content, build websites and manage their users by some of the UK’s leading publishers and membership organisations, is now available to organisations of all sizes thanks to the cloud.

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